Email Management

Email management allows you to create mailboxes, set up forwarders, configure autoresponders and adjust spam settings.

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Mailboxes

Overview

The mailbox table shows all your email accounts:

Column	Description
Email Address	Full email address (e.g. info@my-site.com)
Domain	Associated domain
Quota	Storage limit of the mailbox
Status	Active or Disabled

Create Mailbox

1. Click Create Mailbox
2. Fill out the form:

Field	Required	Description
Local Part	Yes	The part before the @ (e.g. info)
Domain	Yes	The domain for the email address
Password	Yes	Password for the mailbox
Quota (MB)	No	Storage limit in megabytes

1. Click Create

Secure Passwords

Use a strong password with at least 12 characters, uppercase and lowercase letters, numbers and special characters.

Change Password

1. Click the edit icon next to the mailbox
2. Enter the new password
3. Click Save

Delete Mailbox

1. Click the delete icon next to the mailbox
2. Confirm the deletion

Irreversible

Deleting a mailbox permanently removes all emails in that mailbox.

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Set Up Email Clients

Use the following settings in your email client (Thunderbird, Outlook, Apple Mail, etc.):

IMAP (recommended)

Setting	Value
Server	mail.your-domain.com
Port	993
Encryption	SSL/TLS
Username	Full email address
Password	Your mailbox password

SMTP (Outgoing)

Setting	Value
Server	mail.your-domain.com
Port	465 (SSL/TLS) or 587 (STARTTLS)
Encryption	SSL/TLS or STARTTLS
Username	Full email address
Password	Your mailbox password

Webmail

You can also read your emails directly in the browser via Roundcube Webmail. The link to Roundcube can be found in the panel settings, or contact your hosting provider.

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Forwarders

Forwarders redirect incoming emails to another address.

Create Forwarder

1. Switch to the Forwarders tab
2. Click Create Forwarder
3. Fill out the form:

Field	Required	Description
Source	Yes	The email address to be forwarded
Destination	Yes	The target email address(es)
Keep Copy	No	Also keep the email in the local mailbox

1. Click Create

Delete Forwarder

1. Click the delete icon next to the forwarder
2. Confirm the deletion

Catch-All

A catch-all catches all emails sent to non-existent addresses on your domain. To set this up, create a forwarder with * as the source address.

Spam Risk

Catch-all addresses can lead to increased spam, as emails to random addresses will also be delivered.

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Autoresponder (Out-of-Office)

The autoresponder automatically sends a predefined reply to incoming emails — ideal for vacation notifications.

Set Up Autoresponder

1. Click on a mailbox
2. Switch to the Autoresponder tab
3. Fill out the form:

Field	Required	Description
Active	Yes	Enable or disable the autoresponder
Subject	Yes	Subject line of the automatic reply
Message	Yes	Text of the automatic reply
Start Date	No	When the autoresponder should become active
End Date	No	When the autoresponder should deactivate

1. Click Save

Set a Time Range

Use start and end dates so the autoresponder activates and deactivates automatically — so you don't forget to turn it off after your vacation.

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Spam Settings

You can adjust the spam filter sensitivity per domain.

Change Settings

1. Switch to the Spam Settings tab
2. Select the desired domain
3. Adjust the settings:

Setting	Description
Spam Threshold	Score above which an email is marked as spam (lower = stricter)
Spam Action	What happens with detected spam: Mark, move to spam folder or delete

1. Click Save

Recommended Values

The default threshold is 5.0. A value below 3.0 may cause legitimate emails to be classified as spam. Increase the value if too many emails are incorrectly marked as spam.