FTP Access

FTP access allows you to transfer files between your local computer and the web server. enconf uses ProFTPD as the FTP server and supports secure connections via FTPS (FTP over TLS).

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Overview

The FTP table shows all your FTP accounts:

Column	Description
Username	FTP username
Directory	Home directory (chroot path)
Status	Active or Disabled
Created	Creation date

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Create FTP Account

1. Click Create FTP Account
2. Fill out the form:

Field	Required	Description
Username	Yes	Username for FTP access
Password	Yes	Secure password
Directory	No	Subdirectory (default: entire webspace)

1. Click Create

Chroot Restriction

Each FTP account is restricted to its assigned directory (chroot). Access to other customers' directories or system directories is not possible.

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Access Credentials

After creation, you receive the FTP credentials:

Information	Value
Server / Host	Hostname of your server (e.g. srv1.your-provider.com)
Port	21 (FTP/FTPS)
Username	The created FTP username
Password	The entered password
Encryption	FTPS (FTP over TLS) recommended

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Change Password

1. Click the edit icon next to the FTP account
2. Enter the new password
3. Click Save

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Delete FTP Account

1. Click the delete icon next to the FTP account
2. Confirm the deletion

Files Are Preserved

When deleting an FTP account, only the credentials are removed. The files on the server remain unchanged.

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Setup in FileZilla

FileZilla is a free, cross-platform FTP client. Here's how to set up the connection:

Step 1: Download FileZilla

Download FileZilla from filezilla-project.org and install it.

Step 2: Open Site Manager

1. Start FileZilla
2. Open the Site Manager via File > Site Manager (or Ctrl+S)
3. Click New Site

Step 3: Enter Connection Details

Field	Value
Protocol	FTP — File Transfer Protocol
Server	srv1.your-provider.com (hostname of your server)
Port	21
Encryption	Require explicit FTP over TLS
Login Type	Normal
User	Your FTP username
Password	Your FTP password

Step 4: Connect

1. Click Connect
2. On the first connection, a certificate message appears — confirm it
3. You can now see your local files on the left and the server files on the right

Upload Files

• Drag & Drop — Drag files or folders from left (local) to right (server)
• Right-click > Upload — Select files and click Upload
• Double-click — Double-click a local file to upload it

Download Files

• Drag & Drop — Drag files from right (server) to left (local)
• Right-click > Download — Select server files and click Download

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Setup in Other FTP Clients

WinSCP (Windows)

Field	Value
Protocol	FTP with TLS/SSL encryption
Server	Hostname of your server
Port	21
Username	Your FTP username
Password	Your FTP password

Cyberduck (macOS / Windows)

Field	Value
Connection Type	FTP-SSL (Explicit AUTH TLS)
Server	Hostname of your server
Port	21
Username	Your FTP username
Password	Your FTP password

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Common Issues

Connection Fails

Problem	Solution
Timeout	Check hostname and port. Ensure your firewall allows port 21 and the passive port range (49152-65534)
530 Login incorrect	Check username and password. Reset the password in the panel if needed
TLS Error	Select "Explicit FTP over TLS" (not implicit) in your FTP client
Directory Empty	Check whether the assigned directory is correct

Permission Errors

If you cannot overwrite or delete certain files, check the file permissions in the panel's file manager.