Client reports

Client reports summarise the health of a single subscription in one white-label document you can hand to your client — as a page in the panel and as a PDF.

Opening

Sidebar → Administration → Reports. Pick a subscription and a period (30 or 90 days). The report is generated instantly.

The report is available to admins and resellers. Resellers only ever see their own customers' subscriptions — both the picker and the report fetch are scoped to the reseller server-side.

What it covers

• Availability — uptime per website over the period (from the uptime monitor).
• Backups — successful and failed backups plus the last available restore point.
• SSL — secured domains and the nearest certificate expiry.
• Malware — last scan and open findings by severity.
• Resources — disk usage, live RAM utilisation (average across the sites, best-effort from the agent) including a throttling hint, and configured limits.
• Mail deliverability — grade (A–F) per mail domain from the deliverability overview.

White-label

The report automatically picks up your branding (logo, title, accent colour, support contact) from the settings — your client sees your brand, not "enconf".

PDF export

Click Export PDF. The browser's print dialog opens with a print-optimised layout — choose "Save as PDF" there.

Scheduled monthly send

On the Reports page (admin only) you can enable the monthly auto-send. When on, every active customer receives a short report summary (uptime, backups, SSL, security, RAM, deliverability) by e-mail to their stored address, once per calendar month. The send is idempotent (once per month, marked server-side) and off by default.

Data sources & limits

Most values are read straight from the panel database, so the report is instant and reliable. Live RAM utilisation is fetched best-effort from the agent (an unreachable server simply drops that section — the report is still instant). The mail grade comes from the last computed deliverability overview.

The monthly e-mail is currently German-language plain text; a localised HTML variant is a planned enhancement.